Search Your Question

Our Huaraches sizes follow the US measurements of Shoes, our huaraches are very true to size and commonly fit well according to the US Sizes. Since feet are always different there could be the chance that you need a different size than what you normally wear in shoes. We have created below chart that helps to identify what is your best size to wear our amazing Artisan Made Huaraches.

If you are a half size in your shoes, we commonly see that going up has shown the best results. i.e. If you a size 6 1/2", our size 7" shows to be a very good fit.

Of course yes,  we love to see our customers wearing a very nice piece or Artisan made work, if your huaraches are a little bit tight please try this first, use them a couple of times using socks, since they have new, the leather will stretch very well to fit your foot size, try this when are a bit tight and youll see how they fit like a glove :)

If they are too big you may try a size below, we dont carry half sizes but a full size will fit any foot size by stretching them a little bit.

If you need an exchange after trying above steps just ship your Huaraches back to Ethnic Heritage Store 26214 Scarlett Sage Lane Katy  TX 77494 and make sure to put a small note inside asking us to exchange for a different size.  Please don't forget the note, that is the best way to know and process is the exchange in your order.

We prepare, pack and ship exchanges without any costs for our great customers!

Yes, all our huaraches are made 100% of genuine leather.

All our products are made in Mexico, we are a couple of Mexicans leaving and working in the Beautiful United States helping to build a better and greater relationship between both countries, our store is a reflection of this permanent bond.

Absolutely you can, 

Please initiate your request for exchange using the following link:

Start a return/exchange request

We will keep you informed all the way in the process to exchange or return your items 

We understand that some large retailers offer a return label in every purchase, its a complex decision since this ends increasing the price for every customer even if you don´t use a return label at all. Our approach in Ethnic Heritage is to offer the lowest price for our items and also the lowest shipping rate. Because of this way to maintain our prices low we are not able to provide return labels in each of our sales.

Please reach us at nancy@ethnicheritagestore.com, we will provide a $10 Dollars gift card or discount for a future purchase as a token of appreciation for your business with us.

Please use this link to start a return or exchange, the process is quick, efficient and keeps you informed of every step  Start an exchange/return request

Yes, we truly undertand that in some cases our items are not the best match for your style or wardrobe selection, when returning items our terms of service apply as we try to maintain the lowest price  for the outstanding quality of our items. You can always opt for exchange your items for any other item of our store and we are happy to prepare, pack and ship your exchanges without any charges but if a refund is the only option, we need to charge a $10 USD re-stocking fee to cover the costs of working in your items. We know our catalogue of products has plenty of options and we are always looking for receiving a chance to send you a great item that you will love.

The address for returns is also 26214 Scarlett Sage Lane Katy TX 77494

To Start a return or an exchange please use the following link:

Start a return/ exchange

This happens quite frequently on weekends or holidays, USPS marks a shipment as delivered in their system and then they deliver your products on the next business day. Please dont panic if this happens, just wait a couple of business  days more and  they will deliver your products.

In our main page we have a Order status lookup this tool is great and provides you the latest of your order, during spring and summer our orders backlog increases heavily, the tools helps you to see if we are still progressing with the manufacture of your items. 

We have a good stock of our products, since we handle more than 500 different variants of our products we are constantly manufacturing and re-stocking. We ask our customer to expect 1 week for delivery as average during all the year and in spring and summer we can take up to 3 weeks maximum for delivery. Try to order in advance if you are planning to travel, we dont want mess up with some great and well deserve vacations plans :).

This happens a few times during the year, the very best is that you pass by the USPS local office in your neiborhood, since the shipment is going with your name on it, they should route your package to correct the mistake in the address. We can also support, please reach out if you see a discrepancy.

Ethnic Heritage wants to reward you! It's very easy and it will take you a few seconds to JOIN.

Create your account here

Or if you already have an account you can LOG IN here

There are many options for you to earn points:

• Join the program
• Place an order
• Follow on Instagram
• Share on Twitter
• Share on Facebook
• Like on Facebook
• Celebrate a birthday

You have to reach the points of every reward so once you reach them it will automatically unlock it for you to use it.

• $5 off coupon
• Free shippings
• Order discounts

• Give 10% off with a personalized discount and post it into your blog articles, social media or just share it with friends.
• Every time someone purchase with your code, you get 10% commission.
• Access to your sales in your ambassador dashboard

• Creativity and love for the brand, make some permanent posts in your social media, they fuel passive income . Any friend of yours that buys from us with your discount will reward you 10% cash.  Old posts also get you a reward, your discounts wont expire.
• Just wear your Ethnic items, people will stop and ask, remember they get a discount and you'll get a great share in cash.
• Spread the word, share with friends, post in groups, tell your neiborghs, post it in your community boards etc. Good passive income without owning products, inventory or any other hassle. Spark that entrepreneurial spirit.
• No headaches.We don't have any hard requirements because we want you to put all your creativity on everything you post 

We've got a variety of payment options for you! And we are launching 'After pay' in which you can buy now and pay later. Plus, the list below

• AMEX
• Apple pay
• Google pay
• Mastercard
• Paypal
• Visa